Business Analysis Sr. Tech Lead Analyst, SVP at Citi in Irving, TX

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Job Description

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 The Business Senior Technology Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
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  Responsibilities:
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   Lead integration of functions with understanding of client core business functions and partner with multiple senior management teams to meet goals and deploy new products and process enhancements
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   Solve the highest-impact, highest-profile problems with significant business impact through in-depth evaluation of complex business processes, system processes and industry standards
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   Influence and negotiate with senior leaders (across functions) and communicate with external parties as needed
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   Contribute to technical direction and strategic decisions as a technical expert in all development and implementation phases, providing in-depth and sophisticated analyses to define problems and develop innovative solutions
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   Conduct management activities, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
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   Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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  Qualifications:
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   10+ years of experience
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   Comprehensive experience with all phases of Software Development Life Cycle
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   Comprehensive knowledge of multiple areas within technology
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   Proven interpersonal, management and prioritization skills
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   Consistently demonstrate clear and concise written and verbal communication
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   Demonstrated ability to work under pressure managing multiple activities and changing priorities
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   Proven ability to develop working relationships and approach work methodically with attention to detail
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   Proven self-motivation to take initiative and master new tasks quickly
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  Education:
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   Bachelor's degree/University degree or equivalent experience
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   Master's degree preferred
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 Will also be key in development of business cases and strategies for technology investments as well as managing contractor strategy for CRS tech organization
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  Job Family Group:
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 Technology
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  Job Family:
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 Business Analysis / Client Services
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  Time Type:
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 Full time
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  Primary Location:
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 Irving Texas United States
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  Primary Location Full Time Salary Range:
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 $144,480.00 - $216,720.00
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 In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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  Anticipated Posting Close Date:
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 Aug 30, 2024
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 Citi is an equal opportunity and affirmative action employer.
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 Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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 Citigroup Inc. and its subsidiaries ("Citi&rdquo;) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
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  Accessibility at Citi
 </strong>
 .
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 View the "
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  EEO is the Law
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 " poster. View the
 <strong>
  EEO is the Law Supplement
 </strong>
 .
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 <br/>
 View the
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  EEO Policy Statement
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 .
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 View the
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  Pay Transparency Posting
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 </strong>
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AI Powered Job Insights

Exciting opportunity for a Business Analysis Sr. Tech Lead Analyst at Citi! They are seeking a seasoned professional to act as a bridge between business users and technologists to enhance business performance and drive strategic planning. 

📍 Location: Irving, TX 
đź’Ľ Position: Business Analysis Sr. Tech Lead Analyst, SVP 
⏰ Type: Full-time 
đź“… Anticipated Posting Close Date: Aug 30, 2024

Role Summary:
- The role involves leading integration functions and partnering with senior management to meet business goals. 
- It requires solving high-impact problems through deep evaluation of complex processes and industry standards. 
- The candidate will influence and negotiate with senior leaders while also conducting management activities such as mentoring and coaching.  

What You'll Do:
- Lead business and technology integration to deploy new products and enhance processes. 
- Conduct risk assessments and ensure compliance with laws and regulations affecting the firm.  
- Develop business cases and strategies for technology investments, while managing contractor strategies for the tech organization. 

What's Needed:
- 10+ years of experience with a comprehensive background in all phases of the Software Development Life Cycle. 
- Proven interpersonal, management, and prioritization skills are essential. 
- A bachelor’s degree is required, with a master’s degree preferred. 
- Strong ability to communicate clearly, manage multiple tasks, and pay attention to detail.

Top Interview Questions

  • Q: Can you describe a situation where you successfully led a technical project that integrated multiple business functions and required collaboration with senior management?

    A: In my previous role, I led a project that integrated a new customer relationship management (CRM) system across sales, marketing, and support functions. This required regular collaboration with senior management to align goals and expectations. I organized workshops to gather input, established clear communication channels, and created a project timeline that incorporated feedback from each department. As a result, we launched the CRM system on time and increased cross-functional efficiency by 25%.

  • Q: How do you approach problem-solving when faced with complex business processes that significantly impact business performance?

    A: I adopt a structured approach when tackling complex business problems. First, I analyze all relevant data to understand underlying issues. Then, I engage stakeholders to gather insights and perspectives. For instance, in a previous role, we faced delays in product delivery. I mapped out the entire supply chain process, identified bottlenecks through root cause analysis, and facilitated brainstorming sessions with various teams, resulting in a 20% reduction in delivery times.

  • Q: What strategies do you use to ensure compliance while driving technology initiatives within a team?

    A: To ensure compliance while pushing technology initiatives, I integrate compliance checks early in the development process. I conduct regular training sessions for my team on relevant laws and regulations, and I work closely with the compliance department to create a checklist that guides project development. For example, while implementing a new financial reporting tool, I ensured we complied with Sarbanes-Oxley regulations by involving compliance officers in the review process at each stage, which ultimately streamlined our auditing procedures.

  • Q: Describe your experience with the Software Development Life Cycle (SDLC) and how you have contributed in various phases?

    A: I have extensive experience with the Software Development Life Cycle, having participated in all phases. During the requirements gathering phase, I work with business users to define clear objectives. In the design phase, I help the technical team understand business needs and anticipate potential challenges. I actively engage during development and testing phases by conducting user acceptance testing (UAT) to ensure the final product meets specifications. This holistic involvement has improved project outcomes and reduced post-deployment issues.

  • Q: How do you build and maintain effective relationships with stakeholders across different functions in a large organization?

    A: Building and maintaining relationships with stakeholders requires consistent communication and active listening. I schedule regular updates and create feedback loops to ensure transparency throughout projects. For instance, in a financial technology project, I established bi-weekly check-ins with stakeholders from compliance, operations, and IT. This collaborative approach not only fostered trust but also ensured that any concerns were addressed promptly, leading to a successful project launch and a more cohesive working environment.

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