Fraud Investigation and Prevention Analyst, Specialist at Vanguard in Charlotte, NC

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Job Description

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 <strong>
  Global Risk and Security
 </strong>
 (GR&amp;S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g. assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.
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 Within GR&amp;S, the
 <strong>
  Enterprise Security and Fraud
 </strong>
 (ES&amp;F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource &ndash; by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.
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 <br/>
 The
 <strong>
  Fraud Investigation and Prevention Analyst
 </strong>
 supports fraud prevention, detection, investigation and response for enterprise security programs and activities, including assessments, risk prioritization, mitigation planning, and execution consistent with law, regulations, standards, and guidelines unique to countries / localities. Identifies, reports, and assists with any large scale fraud events under general direction of management/senior fraud investigators.
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 <strong>
  Fraud Investigation and Prevention Analyst:
  <br/>
  <br/>
  <br/>
 </strong>
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  <li>
   Manages and leads incident process and handling of fraud investigations. Conducts client interviews, evaluates the situation, reviews all of the facts, and recommends action/resolution needed to close the case. Supports the creation and implementation of systems and processes to prevent, detect, and respond to fraud based on fraud intelligence and event analysis. Researches and recommends fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes
  </li>
  <li>
   Supports the implementation, execution, review, and maintenance of Global Security policy and procedures consistent with global standards and practices.
  </li>
  <li>
   Thoroughly documents case chronology and prepares reports. Reports any trends to management and recommends system/policy/procedure changes to mitigate future fraud.
  </li>
  <li>
   Works with business units and stakeholders when supporting the recommendation and implementation of fraud prevention and detection measures and controls. Answers Vanguard business unit questions on fraud prevention, trends and detection/response issues.
  </li>
  <li>
   Assists with evaluating fraud protection/prevention systems and/or tools for possible implementation. Supports the project team as needed. Analyzes situations, identifies practical solutions and escalates matters as needed.
  </li>
  <li>
   Develops and maintains an established network of internally and externally contacts to gather, exchange, and execute on actionable fraud and security intelligence to best protect Vanguard Crew, information and client assets.
  </li>
  <li>
   Supports the delivery of fraud and enterprise security education, training, and awareness programs. Provides guidance, advice, training and mentoring to other members global security and fraud unit in relation on fraud control methods and investigation standards and practices.
  </li>
  <li>
   Participates in special projects and performs other duties as assigned.
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  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of three years related work experience.
  </li>
  <li>
   Undergraduate degree or equivalent combination of training and experience.
  </li>
  <li>
   Professional certification (CFE) required or CFE must be obtained on or before 1 year from hire date.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
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  Special Factors
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  <br/>
 </strong>
 <strong>
  Sponsorship
  <br/>
  <br/>
 </strong>
 Vanguard is not offering visa sponsorship for this position.
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 <strong>
  About Vanguard
  <br/>
  <br/>
 </strong>
 We are Vanguard. Together, we&rsquo;re changing the way the world invests.
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 For us, investing doesn&rsquo;t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose &ndash; and that&rsquo;s how we&rsquo;ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
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 We want to make success accessible to everyone. This is our opportunity. Let&rsquo;s make it count.
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 <strong>
  Inclusion Statement
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  <br/>
 </strong>
 Vanguard&rsquo;s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: &ldquo;Do the right thing.&rdquo;
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 <br/>
 We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard&rsquo;s core purpose through our values.
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 When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
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 Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
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 <strong>
  How We Work
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  <br/>
 </strong>
 Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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AI Powered Job Insights

Fraud Investigation and Prevention Analyst Opportunity! Vanguard is seeking a detail-oriented individual to join their Global Risk and Security team in Charlotte, NC. This role involves critical responsibilities in fraud prevention, detection, and investigation, ensuring the safety of both the organization and its clients.

📍 Location: Charlotte, NC  
💼 Position: Fraud Investigation and Prevention Analyst  
⏰ Type: Full-time  
📅 Date Posted: 2024-07-27  

Role Summary:  
- They will manage and lead incident processes and handle fraud investigations.  
- Evaluate situations and recommend actions to resolve cases effectively.  
- Develop and implement fraud prevention systems and controls.  

What You'll Do:  
- Conduct client interviews and review facts to recommend resolutions.  
- Support the creation of policies and procedures aligned with global standards.  
- Document case details thoroughly and prepare reports for management.  
- Collaborate with business units to implement fraud detection measures.  
- Maintain a network for exchanging actionable fraud and security intelligence.  
- Deliver training and mentorship on fraud control methods.  
- Participate in special projects and perform other assigned tasks.  

What's Needed:  
- Minimum three years of related work experience.  
- Undergraduate degree or equivalent combination of training and experience.  
- Professional certification (CFE) required or must be obtained within a year of hire.  

Additional information:  
- Vanguard is not offering visa sponsorship for this position.  
- They prioritize diversity and inclusion in their working environment, fostering collaboration and innovation among their crew.  
- Vanguard offers a hybrid work model, balancing flexibility with opportunities for in-person collaboration.

Top Interview Questions

  • Q: Can you describe your approach to conducting a fraud investigation from start to finish?

    A: My approach to conducting a fraud investigation begins with gathering initial information to understand the scope of the issue. I conduct interviews with clients and relevant stakeholders to gather facts. Then, I review documentation and data to identify patterns of fraudulent activity. After analyzing the information, I outline possible resolutions and recommend actions. Throughout the process, I ensure thorough documentation and reporting to facilitate transparency and future mitigation strategies.

  • Q: How do you prioritize and assess risks associated with potential fraud events in a global context?

    A: I prioritize and assess risks by first identifying key indicators of fraud specific to various locales and understanding local regulations and cultural factors. I then conduct a risk analysis based on the potential impact and likelihood of each event occurring. Ongoing monitoring of fraud trends and intelligence gathering from internal and external sources also informs my risk assessment process, ensuring that responses are tailored to the unique context of each region.

  • Q: Describe a time when you implemented a solution that significantly improved fraud detection capabilities at your organization.

    A: In my previous role, I led a project to implement a more robust automated fraud detection system. After analyzing existing processes, I identified gaps in data analysis. I proposed integrating machine learning algorithms that analyzed transaction patterns in real time. The implementation resulted in a 40% increase in detection rates for suspicious transactions, reducing fraudulent losses and improving our overall security posture.

  • Q: What strategies do you employ to educate and train stakeholders on fraud prevention and detection methods?

    A: To educate stakeholders on fraud prevention, I develop tailored training programs focusing on real-world scenarios and the specific challenges relevant to their roles. I utilize interactive workshops and e-learning modules to deliver content that stresses the importance of vigilance. Additionally, I provide ongoing updates on emerging fraud trends and best practices to ensure ongoing awareness and proactive engagement from all team members.

  • Q: In your opinion, what are the most critical components of an effective fraud prevention program, and why?

    A: An effective fraud prevention program should encompass three critical components: robust data analytics, continuous training and awareness, and a culture of transparency and communication. Data analytics are essential to identify patterns and trends, while continuous training ensures that all stakeholders understand their role in prevention. Finally, fostering a culture of transparency helps ensure that team members feel comfortable reporting suspicious activities and collaborating on fraud prevention initiatives.

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Apply for the Fraud Investigation and Prevention Analyst, Specialist position at Vanguard in Charlotte, NC using https://www.linkedin.com/jobs/view/3978276702

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