Data Quality Testing Analyst at Bank of America in Fort Worth, TX

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Job Description

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  Job Description:
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 At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
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 One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We&rsquo;re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
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 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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 Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
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  Job Description:
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 This job is responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end to end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners on the identification of themes and trends at the Front Line Unit (FLU), control function and Enterprise level.
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  Responsibilities:
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   Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing
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   Identifies, documents, and escalates defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary results
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   Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise level
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   Manages the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and Standard
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   Supports the test development process as applicable depending upon the complexity of the testing
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   Interacts with internal and/or external contacts to identify, research, analyze, and resolve complex problems
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  Skills:
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   Adaptability
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   Attention to Detail
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   Collaboration
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   Monitoring, Surveillance, and Testing
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   Problem Solving
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   Data Privacy and Protection
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   Influence
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   Issue Management
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   Reporting
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   Underwriting
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   Interpret Relevant Laws, Rules, and Regulations
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   Quality Assurance
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 Team Overview
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 Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities they build address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing their activities, GRA and EIT drive innovation, process improvement and automation.
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  Role Overview
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 GRA and EIT are seeking Data Quality Testing Analysts to join our team. This role is integral to the Bank&rsquo;s commitment to process excellence and the candidate will learn about, and conduct activities that support, all aspects of the end-to-end testing lifecycle. GRA and EIT develop and execute tests to evaluate the effectiveness of Bank of America&rsquo;s processes and controls, and adherence to applicable Laws/Rules/Regulations, policies, and procedures. The processes to be assessed are in areas that span across Products (e.g., card, mortgage, markets), Regulations (e.g., Reg W, Dodd Frank), and Enterprise Processes (e.g., Fraud, AML, Payments, Complaints), providing an opportunity for candidates to gain wide exposure to how the Bank operates early in their careers. The outputs of the tests are used by the Bank to drive process improvements and timely detection and reporting of errors.
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 The Data Quality Testing Analyst works closely with teammates in EIT and GRA as well as process owners in the Lines of Business and Enterprise functions to obtain an understanding of processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.
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 Examples of day-to- day responsibilities a Testing Analyst may perform include:
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   Collaborate with key stakeholders across the Bank to identify risks and prioritize testing needs
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   Document and analyze testing requirements
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   Source and evaluate data required for testing
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   Design and develop tests
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   Document tests in a manner that is clear, concise and repeatable
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   Use programming skills and knowledge of software development lifecycle principles to write testing code
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   Communicate key testing insights to stakeholders across the Bank
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   Execute tests
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   Provide reporting of test results
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  Required Education
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   Undergraduate or masters degree from an accredited college or university
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   GPA of 3.5 or higher is preferred
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   Common areas of study include but are not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration, Audit Management, Risk Management
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  Required Skills
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   High level of intellectual curiosity
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   Proficiencies in leadership, teamwork, problem solving
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   Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines
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   Strong written, verbal, presentation creation and delivery skills
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   Well organized, and has attention to detail
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   Good understanding of project management principles and takes ownership to ensure the quality of the deliverables
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   Microsoft Office suite
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  Desired Skills And Experience
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   Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions
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   Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principles
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   Knowledge of financial services industry and related regulations
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   Digital fluency
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   Experience implementing process improvements and automation
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  Shift:
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 1st shift (United States of America)
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  Hours Per Week:
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 40
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AI Powered Job Insights

They have an exciting opportunity for a Data Quality Testing Analyst at Bank of America! This role is essential for ensuring the accuracy and effectiveness of testing processes within one of the leading financial institutions.

📍 Location: Fort Worth, TX  
💼 Position: Data Quality Testing Analyst  
⏰ Type: Full-time  
📅 Date Posted: 2024-07-20  

Role Summary:  
- Responsible for executing high-quality testing to support compliance and operational risk  
- Involves collaboration with various stakeholders to identify trends and risks  
- Engages in the full lifecycle of testing, from design to execution and reporting  

What You'll Do:  
- Conduct independent testing to evaluate processes across various banking products  
- Document and escalate findings, ensuring defects are accurately reported  
- Collaborate with Compliance and Risk officers to spot themes at the enterprise level  
- Develop and execute tests to assess process effectiveness and regulatory compliance  
- Use programming skills to write testing code and communicate insights  

What's Needed:  
- An undergraduate or master's degree, preferably with a GPA of 3.5 or higher  
- Strong analytical and problem-solving abilities  
- Familiarity with programming languages, especially Python  
- Attention to detail and the ability to prioritize tasks effectively  
- Good understanding of project management principles  
- Knowledge of the financial services industry and related regulations is a plus  

This role offers a fantastic chance to learn about Bank of America's operations and contribute to its commitment to process excellence.

Top Interview Questions

  • Q: Can you describe your approach to identifying and documenting defects during the testing process?

    A: When identifying defects, I begin by closely following the test scripts to ensure I capture discrepancies accurately. I document defects using a detailed format that includes the steps to reproduce the issue, expected vs. actual results, and any relevant screenshots. This ensures clear communication with the stakeholders involved. Additionally, I prioritize defects based on their impact, which helps in efficient resolution.

  • Q: How do you ensure the quality and effectiveness of test execution in accordance with established policies?

    A: I ensure quality by meticulously following the Independent Testing Enterprise Policy throughout the testing lifecycle. This includes regular peer reviews of test scripts and results to verify adherence to standards. I also utilize checklists and templates to maintain consistency and document any anomalies or deviations from the policy, enabling thorough post-execution analysis.

  • Q: Tell us about a time you collaborated with stakeholders to prioritize testing needs. What process did you follow?

    A: In a previous project, I worked with the compliance and operational risk teams to assess high-risk areas for testing. We held a prioritization meeting where we reviewed past incident reports and current business processes, allowing us to identify critical areas that required immediate testing. Using a scoring matrix based on impact and likelihood, we developed a clear action plan that focused our resources effectively.

  • Q: What programming experience do you have that can support data quality testing, and how have you applied this in your past roles?

    A: I have strong programming skills in Python, which I utilize for automating test scripts and handling data inspection. For instance, I developed a script that pulls data from various databases, performs validation checks against predefined metrics, and generates comprehensive reports outlining discrepancies. This automation reduced manual effort significantly and increased testing accuracy.

  • Q: Describe your experience with data privacy and protection regulations, and how this knowledge influences your testing strategy.

    A: I have a solid understanding of data privacy regulations such as GDPR and CCPA. This knowledge influences my testing strategy by ensuring that all tests incorporate checks for data protection compliance. For example, I guarantee that any data used during testing is anonymized and that we follow strict access controls. This ensures that we identify any potential compliance risks early in the testing phase.

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