Automotive Technician with Diehl Kia of Hermitage at KIA Veterans Technician Apprenticeship Program (VTAP) in Hermitage, PA

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Job Description

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 Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP).
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  Job Description
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   Diagnose, maintain, and repair Kia vehicles including engine, transmission, steering, suspension, brakes, HVAC, and electrical components
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   Complete repair orders and warranty request orders in accordance with established Kia and Retailer policies and procedures
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   Test drive vehicles, and analyze, diagnose, and repair components and systems using Kia diagnostic strategies, special equipment, and tools
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   Perform services, diagnostics, and repairs in a timely fashion while communicating with the shop foreman and service advisor to promote an optimal customer experience
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 All potential employment opportunities presented and advertised within this site are with independently owned and operated Kia Retailers. Applicants who seek employment through this site are applying for full-time employment with a participating Kia Retailer and not with KUS or ERS. All employment opportunities listed within this site are subject to applicable Federal and State statutes, rules, and regulations governing employment, which apply to each individual Kia Retailer's specific location.
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 KUS and ERS make no warranties (expressed or implied) or guarantees of employment to any individual seeking to participate in the Kia Veteran Technician Apprenticeship Program (VTAP). All employment decisions are at the discretion of the specific Kia Retailer to which an employment application is made, conditional upon meeting eligibility, skill, and experience requirements to participate in VTAP.
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 Qualifications
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   Honorable Discharge
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   Valid Drivers License from any state with a clean driving record
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   Experience in a technical / mechanical field is required
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   Must be willing to complete and pass drug screening and background checks
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  Benefits
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 Kia VTAP Apprenticeship Highlights:
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   Full-time employment with a participating Kia Retailer
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   A program designed specifically for Veterans facilitated by Veterans!
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   Participation in a one-year competency-based GI Bill approved apprenticeship leading to Kia Service Technician certification
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   Access to all tools, equipment, vehicles, and training needed to complete the apprenticeship and certification process
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   Eligible Veterans may apply for and receive a substantial GI Bill&copy; Monthly Housing Allowance (MHA) during their apprenticeship
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AI Powered Job Insights

Exciting Opportunity for Automotive Technicians at Diehl Kia of Hermitage! They are actively seeking skilled and experienced military Veterans to embark on a fulfilling career path as a Kia Certified Service Technician through the Kia Veterans Technician Apprenticeship Program (VTAP). 

📍 Location: Hermitage, PA  
đź’Ľ Position: Automotive Technician  
⏰ Type: Full-time  
đź“… Date Posted: 2024-07-26  

Role Summary:  
- Veterans will engage in diagnosing, maintaining, and repairing Kia vehicles including key systems like engines, transmissions, and electrical components.  
- The program emphasizes hands-on experience, equipping participants with essential skills for future success.  

What You'll Do:  
- Diagnose, maintain, and repair various Kia vehicle systems.  
- Complete repair and warranty orders following established Kia policies.  
- Test drive vehicles and utilize diagnostic strategies with specialized tools.  
- Communicate effectively with the shop foreman and service advisor to enhance customer experience.  

What's Needed:  
- An honorable discharge from military service.  
- A valid driver’s license with a clean driving record.  
- Experience in a technical or mechanical field.  
- Willingness to undergo drug screenings and background checks.  

Benefits Overview:  
- Full-time employment with a participating Kia Retailer.  
- A dedicated program tailored for Veterans, run by Veterans.  
- One-year competency-based GI Bill approved apprenticeship leading to Kia Service Technician certification.  
- Access to necessary tools, equipment, and training throughout the apprenticeship.  
- Eligible Veterans can apply for GI Bill Monthly Housing Allowance (MHA) during the program.

Top Interview Questions

  • Q: Can you describe your experience diagnosing and repairing automotive systems, specifically for Kia vehicles?

    A: I have a solid background in diagnosing and repairing various automotive systems, including engines, transmissions, and electrical components. At my previous job, I specialized in Kia vehicles and became proficient in using Kia-specific diagnostic equipment. For instance, I was able to identify a recurring issue with a transmission system using the manufacturer’s diagnostic strategies, which allowed me to provide an effective solution quickly.

  • Q: How do you prioritize repair orders and communicate with your team to enhance customer service?

    A: I prioritize repair orders based on urgency and complexity. I communicate regularly with the shop foreman and service advisor to ensure that everyone is updated on the status of each vehicle. I find that a quick daily huddle helps us align our tasks for the day. Additionally, keeping a clear line of communication with customers about expected timelines is crucial to maintaining high levels of customer satisfaction.

  • Q: Describe a difficult repair you faced and how you addressed the challenges involved.

    A: Once, I encountered a complex issue with a Kia HVAC system that wasn’t responding to standard diagnostics. I conducted a thorough inspection and discovered multiple faults across the electronic controls and compressor. I consulted repair manuals and technical service bulletins for similar cases and collaborated with a senior technician. Through systematic testing, we identified the root cause, which involved reprogramming the control module. This experience reinforced the importance of teamwork and resourcefulness.

  • Q: What steps do you take to remain compliant with safety regulations and manufacturer guidelines while performing repairs?

    A: I prioritize safety by staying informed about the latest manufacturer guidelines and industry regulations. I always wear personal protective equipment (PPE) and ensure my work area is organized to minimize hazards. Regularly attending training sessions and participating in safety briefings helps me stay updated. Additionally, before completing any repairs, I double-check all processes against manufacturer guidelines to ensure compliance.

  • Q: What makes you passionate about working in the automotive industry, particularly with Kia vehicles?

    A: I have always been passionate about cars, and the automotive industry allows me to combine my mechanical skills with my love for technology. Kia, in particular, stands out due to its focus on innovation and quality. The opportunity to work with advanced technologies in vehicles and contribute to a brand that values customer satisfaction excites me. I'm especially drawn to the Kia VTAP, which emphasizes training veterans; it resonates with my values and desire to make a meaningful impact through my work.

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