Job Description

Retail Sales Associate – Tanishq RR Nagar, Bangalore
Job Description 
Job Role : Retail Sales Associate
Function : Sales
Reporting to : Store Manager
Business : Jewellery
Job Details : To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assists them in choosing the desired product and completing the sales transaction.
Internal Interfaces :
Business Associate
VM team
Merchandising team
Support teams
Job Requirements :
Education : Graduation / Post Graduation
Relevant Experience : Fresher or 1-3 years experienced
Behavioral Skills : Customer Centricity
Delivers Results
Build Effective Teams
Knowledge : Sales/ Retail Experience
Process Contribution
Product Sales:
1. Receive and engage with the customer to understand the customer’s requirement
2. Introduce the various product offering to the customers and facilitate customer buying decision
3. Prepare the estimate of the products selected and completing the sales transaction
4. Achieve category wise sales target for the allocated section
5. Assist the customer in a sales return or repair work
Retail Operations: Store Management :
1. Adhere to the standard operating procedures in the store
2. Adhere to cost savings practices undertaken in the store
3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
4. Ensure proper and attractive display of the products at the appropriate counter
5. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
6. Monitor the dead stock and liaison with the store manager to minimise the same
7 . Provide support to the marketing team and VM team in ensuring the compliance of the store and improve footfall
8. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level
Retail Operations: Feedback management :
1. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings
Retail operations: Field sales operations management: Customer complaint resolution :
1. Manage customer queries and complaints as per the company guidelines.
Location: Tanishq RR Nagar - Raja-Rajeshwari (#21 B.E.M.L Layout 3rd Stage Jawaharlal, Jawaharlal Nehru Rd, RR Nagar, Bengaluru, Karnataka 560098)
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
* Health insurance
* Life insurance
* Provident Fund
Schedule:
* Day shift
Work Location: In person