Job Description

<p><strong>Instrument Coordinator</strong> at EssilorLuxottica Group in Trimbach, Switzerland. This role involves coordinating instruments and the technical team to achieve customer satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Operational management</li><li>In-field coaching</li><li>Complaint management</li><li>Customer satisfaction</li><li>Team planning</li><li>KPI monitoring</li><li>Market monitoring</li><li>And more.</li></ul><p><strong>Candidate Profile:</strong></p><ul><li>Professional experience in a comparable position</li><li>Vocational training in a technical field</li><li>Customer service orientation</li><li>Leadership aptitude</li><li>Autonomy</li><li>Problem-solving skills</li><li>Team collaboration</li><li>Technical competency</li></ul><p><strong>Skills:</strong></p><ul><li>Strong skills in MS Office</li><li>ERP System</li><li>Network Structure</li></ul><p><strong>Language Requirements:</strong></p><ul><li>Bilingual proficiency in German and French is required.</li></ul>