FARM | Vendedor | MUELLER CURITIBA Curitiba Efetivo at FARM Rio in Curitiba, Paraná, Brazil

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Job Description

<div>
 Descri&ccedil;&atilde;o da vaga
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 <strong>
  SOBRE A FARM
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  <br/>
 </strong>
 a FARM nasceu com a miss&atilde;o de emocionar, encantar e realizar. aqui, tudo come&ccedil;a e termina com pessoas. desde o desenho das pe&ccedil;as at&eacute; a costura e a compra, tudo &eacute; pensado nos m&iacute;nimos detalhes por gente. valorizamos um ambiente de trabalho seguro, diverso e acolhedor, com portas abertas e muito di&aacute;logo.
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 <ul>
  <li>
   que come&ccedil;ou como um pequeno estande numa feira de moda tornou-se uma loja e depois uma rede de lojas que conquistou cidades, estados e at&eacute; outros pa&iacute;ses. hoje, somos mais de 100 lojas espalhadas pelo Brasil inteiro, sem contar as localizadas fora do pa&iacute;s, com mais de 2000 colaboradores para fazer tudo acontecer.
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  </li>
 </ul>
 vem fazer parte do nosso time!
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  DESCRI&Ccedil;&Atilde;O DA VAGA
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 </strong>
 estamos &agrave; procura de gente que ama conhecer gente, que escuta de verdade, sente vontade de entender o outro, ama desafios e gosta da jornada at&eacute; l&aacute;, mesmo que tenha alguns obst&aacute;culos no caminho.
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  <em>
   quer fazer parte desta jornada de vendas e atendimento com a gente?
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  </em>
 </strong>
 Responsabilidades e atribui&ccedil;&otilde;es
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   atendimento ao cliente com gentileza;
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   facilidade com redes sociais que gere encantamento;
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   atua&ccedil;&atilde;o na fideliza&ccedil;&atilde;o e realiza&ccedil;&atilde;o do p&oacute;s-venda que mantenha as clientes apaixonadas;
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   Transpirar efici&ecirc;ncia:
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   manter o ambiente da loja organizado, seguindo os padr&otilde;es de VM e Produ&ccedil;&atilde;o de moda
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   cuidar da reposi&ccedil;&atilde;o de pe&ccedil;as em exposi&ccedil;&atilde;o
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   acompanhar toda a jornada da cliente em loja: de chegada &agrave; loja at&eacute; a sa&iacute;da, incluindo recebimento digital de pagamento
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  </li>
 </ul>
 Requisitos e qualifica&ccedil;&otilde;es
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   se sentir bem como voc&ecirc; &eacute;;
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   respeitar a todos como s&atilde;o;
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   trabalhar bem em time, com esp&iacute;rito colaborativo;
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   gostar de cuidar para vender mais e melhor;
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   ser uma pessoa determinada;
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   ter facilidade de comunica&ccedil;&atilde;o, orat&oacute;ria e &ldquo;escutat&oacute;ria&rdquo;;
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   interesse por moda e comportamento;
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   ter ensino m&eacute;dio completo;
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   flexibilidade de hor&aacute;rio.
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 Informa&ccedil;&otilde;es adicionais
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  quem faz parte do time comercial FARM tem direito &agrave;:
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   vale transporte;
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   assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica com coparticipa&ccedil;&atilde;o;
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   bem-estar: WellHub
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   a melhor parte: descontos em roupas e acess&oacute;rios da FARM e demais marcas do grupo SOMA.
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 Etapas do processo
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   Etapa 1: Cadastro1Cadastro
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   Etapa 2: etapa de v&iacute;deo de apresenta&ccedil;&atilde;o2etapa de v&iacute;deo de apresenta&ccedil;&atilde;o
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   Etapa 3: etapa de triagem de curr&iacute;culo 3etapa de triagem de curr&iacute;culo
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   Etapa 4: entrevista com a gerente da loja4entrevista com a gerente da loja
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   Etapa 5: entrevista com o gente &amp; gest&atilde;o5entrevista com o gente &amp; gest&atilde;o
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   Etapa 6: entrevista com a supervis&atilde;o respons&aacute;vel6entrevista com a supervis&atilde;o respons&aacute;vel
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   Etapa 7: Contrata&ccedil;&atilde;o7Contrata&ccedil;&atilde;o
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   <br/>
  </li>
 </ul>
 SOBRE A FARM
 <br/>
 <br/>
 a FARM nasceu com a miss&atilde;o de emocionar, encantar e realizar. aqui, tudo come&ccedil;a e termina nas m&atilde;os de pessoas. do desenho das pe&ccedil;as, passando pela costura at&eacute; a compra, tudo &eacute; pensado nos m&iacute;nimos detalhes por gente.
 <br/>
 <br/>
 <strong>
  valorizamos um ambiente de trabalho seguro e acolhedor, de portas abertas e muito di&aacute;logo, estamos sempre dispostos a aprender e melhorar.
  <br/>
  <br/>
 </strong>
 assumimos um forte compromisso com a igualdade racial e a diversidade de g&ecirc;neros e orienta&ccedil;&otilde;es sexuais. por isso, em 2019 criamos os nossos comit&ecirc;s de igualdade racial e LGBTQI+, afim de acelerar as pautas e garantir a representatividade dentro da nossa casa.
 <br/>
 <br/>
 <ul>
  <li>
   que era um pequeno estande numa feira de moda virou loja e depois uma rede de lojas que conquistou cidades, estados e at&eacute; outros pa&iacute;ses. uau! hoje somos 75 lojas espalhadas pelo Brasil inteiro e 3 lojas fora do pa&iacute;s (Estados Unidos e Fran&ccedil;a), contando com mais de 1500 colaboradores pra fazer tudo acontecer.
  </li>
  <li>
   nosso escrit&oacute;rio &eacute; a nossa cara, aconchegante e inspirado na natureza, ficamos em S&atilde;o Crist&oacute;v&atilde;o, na cidade do Rio de Janeiro.
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   <br/>
  </li>
 </ul>
 gostou?? vem fazer parte do nosso time!
</div>

AI Powered Job Insights

FARM is welcoming new talent for a Vendedor position in Curitiba! They are on a mission to engage with people through exceptional customer service and a passion for fashion. This role offers a fantastic opportunity to be part of a vibrant team dedicated to creating memorable shopping experiences.

📍 Location: Curitiba, Paraná, Brazil  
💼 Position: Vendedor  
⏰ Type: Efetivo (Full-Time)  
📅 Date Posted: 2024-07-26  

Role Summary:  
- Engage customers with genuine care and attentiveness.  
- Maintain a well-organized store following fashion visual merchandising standards.  
- Manage customer journeys, including payment processes.  
- Utilize social media skills to enhance customer interaction.  

What You'll Do:  
- Provide friendly and attentive customer service.  
- Work collaboratively in a team-oriented environment.  
- Help foster customer loyalty through effective post-sale follow-ups.  
- Ensure store presentations remain inviting and stocked.  
- Support sales by understanding fashion trends and customer preferences.  

What's Needed:  
- Completed high school.  
- Strong communication and interpersonal skills.  
- Interest in fashion and customer behavior.  
- Flexibility with work hours to meet business needs.  
- Determination and a collaborative spirit to perform well in a team.  

Additional Benefits:  
- Transport allowance.  
- Medical and dental assistance with co-participation.  
- Employee wellness program.  
- Discounts on FARM merchandise and other brands from the group.  

If you're excited about fashion and people, this could be the perfect fit for you! They value diversity and inclusiveness, encouraging individuals from all backgrounds to apply.

Top Interview Questions

  • Q: How would you approach building rapport with a customer who seems hesitant to engage during their shopping experience?

    A: I would start by giving the customer space while also being available for assistance. A friendly greeting and a genuine smile can make a difference. I'd ask open-ended questions to understand their needs better and actively listen to their responses. If they seem hesitant, I would respect their pace but offer insights about products that align with their interests, creating an inviting environment that encourages them to feel comfortable to engage.

  • Q: Can you describe a time when you effectively resolved a post-sale issue for a customer?

    A: In a previous role, a customer reached out about receiving the wrong size. I immediately apologized and offered to send the correct size at no extra cost along with a prepaid shipping label for the return. By maintaining open communication throughout the process and ensuring they felt valued, I turned a potentially negative experience into a positive one, and they ended up leaving positive feedback.

  • Q: What strategies do you use to stay informed about fashion trends and customer preferences?

    A: I follow key fashion influencers on social media, read industry publications, and participate in local fashion events. I also engage with customers in-store to ask what styles they’re currently interested in, which helps me gauge trends directly from those who shop with us. This combination of insights helps me tailor my approach to meet customer expectations and desires effectively.

  • Q: How would you ensure that the store remains organized and visually appealing according to the brand's standards?

    A: I would prioritize regular cleaning and organizing tasks throughout the day to maintain a tidy environment. I understand and value the brand's visual merchandising strategy, so I would frequently check displays to ensure they’re well-stocked and aligned with any promotional themes. Collaborating with my team to delegate tasks effectively would be key to ensuring a consistently appealing store appearance.

  • Q: Describe a time you worked collaboratively to achieve a sales goal. What role did you play in this team effort?

    A: In my last job, our team had a quarterly sales target that seemed challenging. I took the initiative to organize meetings where we could share best practices and strategies. I also suggested a team incentive for reaching mini-goals. By fostering open communication and encouraging everyone to play to their strengths, we exceeded our sales target by 15%, and the experience significantly improved our team dynamics.

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