Job Description

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  Responsibilities:
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   Vulnerability remediation.
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   Expert in Configuring and administering windows server 2008/2012/2016.
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   Good understanding of Exchange 2016 and Outlook related issues.
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   Maintain servers both physical and VM environment with maximum uptime.
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   Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
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   Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
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   Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
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   Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
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   Participate in complete system builds, upgrades, migrations and patch management.
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   Preparation and maintenance of documentation of technologies, standards and procedures.
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   Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
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   Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machine.
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   Hardening and Monitoring of VM's ESX server's CPU, Memory, Disk, Network Utilization for Security Compliance.
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   Server hardware troubleshooting by using through ILO and Client SIM.
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   Hardware firmware upgrade for physical servers like Client, Dell and IBM.
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   Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
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   Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
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   Install racked and stacked Client ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with Client ILO, Dell Tools.
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   Create new VMware virtual machines to meet the specifications provided by the Client.
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   Involve in On Call rotation for supporting production strictly maintaining SLA's.
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   Perform necessary analysis to provide all required evidences to support the project requirements.
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   Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
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   Provide escalation support for Windows team.
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   Manage and complete assigned projects
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   Must be willing to handle varying shifts.
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  Required Skills:
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   Strong Analytical and problem-solving skills
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   Ability to effectively interact with upper management for presentation of new functionality and solving problems
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   Strong written and verbal communication skills.
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   Ability to work under pressure in a fast-paced environment.
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   Willingness to work on-call in the emergency or priority issues.
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   Ability to take independent initiative when needed
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   Markets Domain knowledge is preferred.
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   Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem &amp; Change (IPC) Management.
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   Knowledge of other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
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  Skills &amp; Certifications:
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   Windows.
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   VMware.
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   DNS.
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   DHCP.
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   Troubleshooting Skills.
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   TSM Process.
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   ITSM Tool Familiarization.
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   Automation.
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   Server Hardware (Client Proliant or other Product/Simplivity or other Hyper-Converged Product).
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   Communication skills.
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   Active Directory.
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   Incident Management.
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   Change Management.
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   Leadership skills.
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