Systems Administrator at Rezolut, LLC in Cohoes, NY, US

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Job Description

<h3>This is a hybrid role and the ideal candidate will be located in New York state.</h3><h3>Rezolut Systems Administrator</h3><p>Rezolut is a national emerging provider of diagnostic medical imaging services. With over 40 imaging centers, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.</p><p>We are seeking an experienced Systems/Network Administrator to assist in supporting our cloud-based and facility-based network infrastructure in multiple states.</p><p>Under the direction of the Director IT, the Systems Administrator needs to demonstrate experience maintaining secure network operations and communication in a variety of environments. As a diligent and detail-oriented self-starter, bringing current ‘best practices’ to the team, the team member will be responsible for managing an Azure environment, assisting in the design of efficient wide area networks, and managing all relevant documentation associated with access, protocols, interoperability, and compliance.</p><p>The selected candidate must be proficient in professional and technical communication techniques and making efficient and appropriate professional judgment as necessary to protect and enhance the corporate environments.</p><h3>Essential Duties and Responsibilities Include:</h3><ul><li>Maintaining computer networks and systems including software, VPNs, routers, and other physical/virtual systems.</li><li>Monitoring network security perimeter throughout the organization to ensure safety and compliance with Healthcare Network Security standards.</li><li>Gathering configuration information from entities required to create VPN connections with Rezolut (referring physicians, billing companies etc.).</li><li>Implementing and monitoring data transfer statuses to improve network performance for computer systems and interoperations with associated entities.</li><li>Administrating user access to VPN connections into the Rezolut environment.</li><li>Installing and configuring network equipment to update or fix hardware or software issues.</li><li>Managing a Microsoft Azure environment, the associated virtual machines, design requirements, and protocols.</li><li>Configuring and managing Active Directory embedded in Microsoft Azure.</li><li>Updating virus protection software to keep data and communications protected.</li><li>Communicating networking issues to other employees and management efficiently.</li><li>Fixing software and hardware configuration issues for users as notified via corporate problem management systems or management direction.</li><li>Providing technical oversight of a multi-site enterprise-level WAN, including planning, implementation/expansion, maintenance, and troubleshooting.</li><li>Preparing and maintaining documentation of network configurations and cabling layouts for all facilities.</li><li>Designing, deploying, and administrating the wireless infrastructure and supporting systems at all facilities.</li><li>Recommending upgrades, new applications, and equipment.</li><li>Training team members on new network hardware or software.</li></ul><h3>Skills:</h3><ul><li>The Ideal candidate will possess technical skills with a variety of security devices such as:</li><ul><li>Ubiquiti, Palo Alto, Cisco and SonicWall firewalls</li><li>Ubiquiti, Cisco and HP Aruba switches</li><li>Ubiquiti wireless access points</li><li>And other network related devices</li></ul><li>Cloud computing design and implementation skills.</li><li>Strong problem-solving skills to allow the identification of problems within the organization's networks.</li><li>Critical thinking skills to facilitate the comparison of all possible options and determination of which will be most effective solutions to a problem.</li><li>Listening and speaking skills for quality communication with team members and leadership.</li><li>Reading comprehension skills.</li><li>Logical problem-solving and issue resolution while considering end users’ needs.</li></ul><h3>Education & Certification:</h3><p>The ideal candidate will possess:</p><ul><li>A bachelor’s degree in computer science or an associated discipline from an accredited university (an associate degree with additional experience is required as a minimum).</li><li>Certification from a recognized network software vendor such as Microsoft, Cisco, Juniper, Palo Alto, or similar (e.g. CCNA, CCNP Enterprise, CCIA Enterprise Infrastructure).</li><li>Certification in healthcare network security solutions will be a plus.</li></ul><h3>Experience:</h3><p>In order to perform efficiently in this position, a candidate should have at least:</p><ul><li>Three to five years of experience in the area of network design and administration.</li><li>Two to three years of management experience responsible for the perimeter security of a distributed network.</li><li>One to two years of experience with healthcare compliance requirements for network security.</li><li>Two to three years of experience designing and supporting the Microsoft Azure environment.</li><li>Two to three years creating and managing cloud-based devices (VM’s, resource groups etc.) in Microsoft’s Azure environment.</li><li>Experience with HL7 data traffic will be a plus.</li></ul><h3>What We Offer:</h3><ul><li>Immediately accrue PTO as you work! (Full Time).</li><li>6 Observed Holidays.</li><li>Medical, Dental, Vision, Life and other voluntary insurances for full-time employees.</li><li>401(k) Retirement plan.</li><li>Employee Assistance Program.</li></ul>

AI Powered Job Insights

An exciting opportunity awaits for a Systems Administrator at Rezolut, LLC, an emerging force in diagnostic medical imaging services. They are on the lookout for a skilled individual to help manage their cloud-based and facility-based network infrastructure across multiple states. This hybrid role is ideal for candidates residing in New York state who are eager to contribute to innovative healthcare technology.

📍 Location: Cohoes, NY  
💼 Position: Systems Administrator  
⏰ Type: Full-Time  
📅 Date Posted: 2024-06-03  

Role Summary:  
- Assist in supporting the secure network operations for both cloud-based and facility networks.  
- Manage an Azure environment, ensuring compliance with healthcare standards.  
- Collaborate closely with the IT Director and contribute to team best practices.

What You'll Do:  
- Maintain and monitor networks, VPNs, routers, and other vital systems.  
- Implement data transfer improvements and manage user access to VPNs.  
- Update security protocols, configuring network equipment and resolving issues.  
- Oversee a multi-site WAN's planning, implementation, and maintenance.  
- Document network configurations and support wireless infrastructure design and administration.  
- Train team members on new network technologies and recommend system upgrades.

What's Needed:  
- Minimum of a bachelor's degree in computer science or related field; relevant experience may substitute.  
- 3-5 years of experience in network design and administration; management experience preferred.  
- 2-3 years of working with Microsoft's Azure environment and healthcare network compliance.  
- Professional certifications in network software from recognized vendors or healthcare security solutions are advantageous.

Top Interview Questions

  • Q: Can you describe your experience with managing network security in a healthcare environment?

    A: In my previous role, I was responsible for overseeing the network security of a multi-site healthcare organization. I implemented strict access controls, regularly conducted vulnerability assessments, and ensured compliance with HIPAA regulations. This involved continuous monitoring of network traffic for any suspicious activity and using firewalls like Palo Alto to secure the perimeter. Additionally, I trained staff on security best practices to minimize human errors that could lead to breaches.

  • Q: How do you ensure effective communication with team members and management about technical network issues?

    A: I prioritize clear and concise communication by using non-technical language when necessary to ensure everyone understands the issues at hand. In my experience, I set up regular updates to report on network performance, security incidents, and solutions. I also encourage open dialogue through team meetings where any team member can raise network concerns. This collaborative approach helps to ensure all teams are informed and allows us to address issues promptly.

  • Q: What is your approach to designing a wide area network (WAN) that supports multiple locations?

    A: When designing a WAN for multiple locations, I begin by assessing the specific needs of each site in terms of bandwidth, applications, and user access. I then consider the best technologies for connectivity, such as MPLS or SD-WAN. I focus on redundancy to ensure reliable service and incorporate security measures like VPNs for secure remote access. Additionally, I document the entire WAN architecture, detailing configurations and protocols to assist in future troubleshooting and scalability.

  • Q: Can you give an example of a challenging networking issue you encountered and how you resolved it?

    A: In one instance, we faced intermittent connectivity issues across several facilities, impacting patient care. I systematically isolated the problem by checking network logs and monitoring tools, which indicated packet loss at specific routers. After identifying a misconfiguration in the routing protocols, I corrected the settings and implemented continuous monitoring. This not only resolved the immediate issue but also improved overall network performance and reliability.

  • Q: What strategies do you employ to keep yourself updated with the latest network technology trends and best practices?

    A: I actively read industry publications, participate in webinars, and engage in professional networking groups related to network security and cloud computing. I'm also pursuing certifications such as CCNP and Azure Solutions Architect, which keep me abreast of the latest developments. Moreover, I attend annual conferences where I can learn from experts, exchange knowledge with peers, and apply new findings to improve our network infrastructure.

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