Job Description

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 Location: Overland Park, KS/Hybrid
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 Duration: 6 months with possible contract to hire
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  Description
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  Job Summary:
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 The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.
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 This role reports to an Operations Supervisor or to Claims Team Leader. There are no positions reporting into this position.
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  Job Responsibilities
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  Duties may include, but are not limited to:
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 Assign and Register New Claims - Answer Incoming Customer Service Call
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 Receive new losses and verifies accuracy of information via coverage.
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  Skills
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 Strong customer orientation and experience supporting customer needs. How many years CS experience do you need 1-2
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 Professional written and oral communication skills to effectively provide service to internal and external customers. Candidates must be able to format their own professional email responses
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 Organizational skills and simple adding and subtracting
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 Experience with computer systems experience and experience in an automated environment. Client managers will train in our systems, so at least have a basic working knowledge of windows
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 Keyboarding and data entry skills.
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 Works well within a team environment; focus on self-development.
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 Committed to high standards of behavior and performance
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  Education/Experience
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 High School Diploma
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 Verbal and written communication proficiency
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 1-year previous claims processing experience.
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  As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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