Job Description

Full job description:  
Title: Transportation Coordinator/ Driver.  
Base Salary Range: $22/hr to 25/hr.  
FTE: Full-time. General Summary: The Transportation Coordinator/ Driver is responsible for registering and processing patients for appropriate appointments and services, including, but not limited to scheduling and canceling appointments; and verifying eligibility for specific programs and services. Oversee all transportation logistics to ensure timely patient pick-up and drop-off.  
* Oversee transportation logistics to ensure timely patient pick-up and drop-off.
* Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
* Responds to patient inquiries and efficiently deliver routes and dispatch drivers.
* Obtains demographic, insurance, and financial information from patient or guarantor.
* Gather, prepare, and maintain the Center’s transportation data.
* Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures.
* Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
* Daily use of Practice Fusion (EHR) system.
* Assist in opening/closing clinic.
* Oversee transportation logistics to ensure timely patient pick-up and drop-off.
* Prepare and maintain van schedule to ensure increased efficiency.
* Work closely with a Patient Coordinator to arrange patients’ pick-up/drop-off.
* Assess which transportation is appropriate for each case.
  
Qualifications and Experience:* High School Diploma or equivalent required.
* Knowledge of filing systems and medical terminology.
* Vocational training in Office Administration preferred.
* Demonstrates knowledge of safety, infection control & emergency policies and procedures.
* Must have more than 6 years or more clinical experience as a PSR.
* Proficiency with NextGen Electronic Health Record (EHR) system.
* Valid California License & Automobile Insurance.
  
Skills and Abilities:* Good written, oral and customer service skills.
* Excellent interpersonal, organizational, and project management skills.
* Proficient in MS Office Suite Word, Excel, type 40 wpm.
* Ability to handle multiple phone line.
* Multi-task and detail-oriented.
* Ability to work well in a team environment, remains motivated, is self-directed, and demonstrates initiative.