Job Description

<p><strong>Overview</strong> We are seeking a highly motivated and organized Customer Service Representative to join our team. This role is responsible for providing exceptional customer service and support to our clients and customers. The ideal candidate will possess a strong understanding of sales techniques and have the ability to communicate effectively with customers. The position requires a high level of customer service skills, a strong work ethic, and the ability to work well under pressure.</p><p><strong>Responsibilities</strong></p><ul><li>Provide outstanding customer service and support to customers and clients</li><li>Respond promptly to customer inquiries and resolve any issues or concerns</li><li>Utilize upselling and cross-selling techniques to increase sales</li><li>Demonstrate expertise in sales techniques, including appliance sales, grocery store sales, and jewelry sales</li><li>Operate a cash register and process transactions accurately</li><li>Maintain a clean and organized work environment</li><li>Work effectively with technology sales, including product demonstrations and presentations</li><li>Collaborate with the sales team to ensure a seamless customer experience</li><li>Possess a strong understanding of organizational skills and be able to prioritize tasks effectively</li><li>Communicate effectively in English and Spanish</li></ul><p><strong>Experience</strong></p><ul><li>1+ years of experience in a customer-facing role</li><li>Proven sales experience, preferably in appliance sales, grocery store sales, or jewelry sales</li><li>Experience with technology sales, including product demonstrations and presentations</li><li>Strong organizational skills and the ability to prioritize tasks effectively</li><li>Bilingual in English and Spanish</li><li>High school diploma or equivalent required</li><li>Post-secondary education in a related field is an asset</li></ul><p><strong>Skills</strong></p><ul><li>Excellent communication and interpersonal skills</li><li>Strong sales skills, including the ability to upsell and cross-sell products</li><li>Proficiency in using a cash register and processing transactions accurately</li><li>Organizational skills and the ability to prioritize tasks effectively</li><li>Bilingual in English and Spanish</li><li>Experience in technology sales</li><li>Knowledge of appliance sales, grocery store sales, and jewelry sales</li><li>Ability to work well under pressure and maintain a high level of customer service</li><li>Familiarity with technology sales and product demonstrations and presentations</li><li>Strong commitment to providing excellent customer service and support</li></ul><p>Job Type: Full-time</p><p>Pay: $16.00 - $17.00 per hour</p><p><strong>Benefits:</strong></p><ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p><strong>Shift:</strong></p><ul><li>Day shift</li><li>Evening shift</li></ul><p><strong>Ability to Commute:</strong></p><ul><li>Little Falls, NY (Required)</li></ul><p><strong>Ability to Relocate:</strong></p><ul><li>Little Falls, NY: Relocate before starting work (Required)</li></ul><p><strong>Work Location:</strong> In person</p>