Communications Specialist at Insight Global in Atlanta, GA

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Job Description

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  Insight Global is seeking a Communications Partner to join the team in our corporate headquarters in Atlanta, Georgia. As a Communications Partner, you will play a vital role in ensuring that Insight Global&rsquo;s enterprise communication strategy drives our strategic business objectives and reinforces our culture and Shared Values. Your primary responsibility will be to ensure clear, consistent, and engaging communication to and from the Sales and Recruiting organizations across all internal channels by cutting down on unnecessary noise, empowering leaders to own messages, and challenging stakeholders to be intentional with their messaging.
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   Responsibilities:
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   <strong>
    Communications Strategies
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   : Develop and implement internal communications strategies that foster our culture, promote employee engagement, and drive our strategic business objectives.
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    Stakeholder Engagement
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   : Collaborate with various stakeholders, including the executive team, to foster alignment and ensure effective messaging throughout our divisions and verticals.
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    Change Management
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   : Assist in change management initiatives by developing communications plans to facilitate smooth transitions.
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    Content Development and Storytelling Management
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   : Collaborate with senior leadership and stakeholders in all divisions you support to gather relevant information and tell stories that showcase our culture, purpose, and grittiness.
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   <strong>
    Employee Engagement
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   : Plan and execute initiatives to enhance employee engagement and foster Insight Global&rsquo;s culture; develop strategies to promote two-way communication, seeking feedback and suggestions from employees on a regular basis.
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    Measurement and Analysis
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   .
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  a. Establish key performance indicators to measure the effectiveness of communication strategies;
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  b. Analyze data and feedback to assess the impact of messaging and storytelling; and
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  c. Continuously seek opportunities to improve communication processes and practices.
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   Qualifications:
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   Adeptness at building relationships and working collaboratively with cross-functional teams;
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   Ability to drive change and create momentum;
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   Effective communicator with strong opinions and an unfettered willingness to share them;
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   Demonstrated ability to think strategically, analyze data and feedback, and adapt communication strategies accordingly;
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   Ability to work in a fast-paced, sometimes ambiguous environment and to prioritize competing demands and stakeholders;
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   Exceptional written and verbal communication skills with a keen eye for detail;
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   Proficiency in utilizing various communication tools and platforms;
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   Experience in change management and crisis communications with a demonstrated ability to manage high-pressure situations calmly and professionally;
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   Experience in Sales/Recruiting at staffing company preferred;
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   Bachelor&rsquo;s degree in communications, public relations, or a related field; and
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   Must be local to Atlanta or willing to relocate.
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AI Powered Job Insights

Communications Partner Opportunity at Insight Global! This role is essential for connecting the company's sales and recruiting teams through effective communication strategies while fostering a strong company culture. They are based in Atlanta, Georgia, and focus on driving organizational objectives through well-crafted messaging. 

📍 Location: Atlanta, GA  
đź’Ľ Position: Communications Partner  
⏰ Type: Full-time  
đź“… Date Posted: 2024-07-02  

Role Summary:  
- They will develop and implement strategies to enhance internal communications and cultural engagement.  
- The role involves collaboration with stakeholders to ensure messaging aligns with the organization’s goals.  
- They will assist in change management through effective planning and communication.  

What You'll Do:  
- Create communication strategies that promote employee engagement and reflect company values.  
- Engage with various stakeholders to ensure consistent messaging across divisions.  
- Develop compelling stories that showcase company culture and achievements.  
- Execute initiatives to enhance employee involvement and gather feedback effectively.  
- Measure and analyze communication impact via established KPIs and employee insights.  

What's Needed:  
- Strong relationship-building skills and experience in collaborative environments.  
- Ability to drive change and momentum within teams.  
- Exceptional written and verbal communication skills with keen attention to detail.  
- Strategic thinking and the capacity to adapt communication based on data feedback.  
- Experience in change management, crisis communication, and ideally, familiarity with staffing companies.  
- A bachelor’s degree in communications, public relations, or a related field is required.  
- Candidates must be local to Atlanta or willing to relocate.

Top Interview Questions

  • Q: Can you describe a situation where you had to develop a communication strategy to support a major change initiative? What steps did you take?

    A: In my previous role, we underwent a significant restructuring. I initiated the process by engaging with stakeholders to understand their concerns and objectives. I created a transparent communication plan that included regular updates through email newsletters, town hall meetings, and Q&A sessions with leadership. I also developed targeted messaging for different departments and established feedback channels to gather employee insights, which helped in refining our approach throughout the transition.

  • Q: How do you measure the effectiveness of internal communication strategies you implement?

    A: I establish key performance indicators such as engagement rates, employee feedback scores, and attendance at events. I also analyze survey data before and after communication initiatives to assess impact, and I monitor any changes in employee behavior or morale. By combining quantitative data with qualitative feedback, I ensure that the strategies are aligned with our goals and continuously improve them based on findings.

  • Q: Describe a time when you collaborated with senior leaders to develop messaging that resonates with employees. What was your process?

    A: I worked with our executive team to create a launch campaign for a new company-wide initiative. My process involved conducting interviews to gather insights about the initiative's vision and objectives. I then crafted narratives that reflected both the strategic goals and the company's core values. By presenting drafts to the leaders for input and refining the messaging based on their feedback, we developed an engaging story that connected with employees, leading to increased buy-in.

  • Q: How do you encourage two-way communication within an organization to foster engagement among employees?

    A: I advocate for creating multiple communication channels, such as anonymous suggestion boxes, regular feedback surveys, and open forums with leadership. Additionally, I emphasize the importance of leadership responsiveness; when employees see their feedback being taken seriously and acted upon, it fosters trust and increases engagement. I also implement team-building activities that include opportunities for informal discussions, ensuring that employees feel they have a voice in shaping the workplace culture.

  • Q: Can you share an example of a crisis communication situation you managed? How did you approach it?

    A: In a previous position, we experienced an unexpected event that raised employee concerns about job security. I quickly coordinated with HR and executives to develop a unified messaging strategy. We crafted a clear, honest message acknowledging the situation and outlined steps being taken to address concerns. We held an all-hands meeting where leaders addressed the employee concerns directly and provided a platform for questions. Following the meeting, I encouraged ongoing communication and established a dedicated channel for updates, which helped to alleviate some anxiety and reinforce transparency.

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