Job Description

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  Role: Sr. Project/Program Manager
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  Location: Baltimore , MD (Onsite with Hybrid)
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  Duration: 12 Months Contract
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  Job Summary
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 The Program Manager is the contractor&rsquo;s manager for the Contract and serves as the single point of contact for the Master Contractor with the State regarding the Contract.
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  Duties/ Responsibilities
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   Performs overall management for Contract support operations.
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   Organizes, directs, and coordinates the planning and production of all Contract activities, projects and support activities, including those of subcontractors.
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   Oversees the development of or develops work breakdown structures, charts, tables, graphs, major milestone calendars and diagrams to assist in analyzing problems and making recommendations.
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   Demonstrates excellent written and verbal communications skills.
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   Establishes and alters corporate management structure to direct effective and efficient Contract support activities.
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   Must be capable of negotiating and making binding decisions for the Master Contractor.
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   Develop and implement appropriate procedures and reporting for the implementation consistent with the overall program
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   Client relationship and expectation management
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   Vendor performance management
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   Preparing work plans, status reports
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   Managing communication, coordination and performance of other stakeholders as needed
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   Contribute to setting required project pace by defining corresponding project and individual responsibilities, objectives, tasks, schedules, and outputs
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   Directly contribute to and share the responsibility for the project performance by planning, monitoring and adjusting project resources (people, budget, material, time)
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   Manage project risks and issues: root cause analysis, implementation of corrective/preventive actions, compliance with PMI methodology, and continual process improvement efforts
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   Create and sustain a culture that encourages high performance of individuals and teams
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   Employee is expected to undertake any additional duties as they are assigned by their Manager
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  Education
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   Bachelor&rsquo;s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
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   Master&rsquo;s degree and/or project management Professional (PMP) certification is preferred.
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  General Experience
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   At least 12 years of experience in program or project management with a minimum 2 years healthcare project management experience.
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   Strong leadership aptitude to foster a positive work environment that considers the dynamics of physical, social, psychological, and environmental factors
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   Strong interpersonal skills to build client rapport and develop/discipline/reward employees
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   Solid analytical skills and ability to make decisions and solve problems
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   Excellent time management abilities
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   Demonstrated problem-solving and customer service skills
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   Strong written and verbal communication skills
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   Ability to work independently and manage work to a defined schedule
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   Experience conducting meetings, interviews and making presentations
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   Specific experience in evaluating quality assurance /quality control testing and User Acceptance Testing efforts
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   Team player and a consistent, dependable performer with an excellent work ethic, flexible &ldquo;can-do&rdquo; attitude, and a results-driven commitment to success
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   Ability to apply industry best practices and future state/federal mandates to existing systems
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  Specialized Experience
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   At least eight (8) years of experience in supervision or oversight of large IT or complex systems related programs or projects
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