Job Description

<h3>Responsibilities</h3><ul><li>Produce and oversee workflows, SuiteScript deployments, bundles, Suite analytics and other custom NetSuite features.</li><li>Investigate NetSuite integrations issues and develop effective long-term problem resolution.</li><li>Dynamic understanding of business processes in finance and supply chains domain, including but not limited to accounting (AP/AR/Payroll, etc.), finance (planning/budgeting/reporting), distribution, manufacturing and logistics</li><li>Collaborate with internal stakeholders (i.e., executive team, management, and sales team) to gather and document operational and functional requirements and translate requirements into operational solutions.</li><li>Develop, configure, test, and troubleshoot new integrations.</li><li>Design and revise our configuration of NetSuite as needed to meet the needs of the business including the creation of fields, workflow rules, custom reports, save searches, dashboards, and KPI's, etc.</li><li>Facilitate user acceptance testing in the sandbox.</li><li>Supporting users, customizations, and integration within the ERP environment.</li><li>Administer user accounts, roles, and access permissions. Ensure proper security settings and manage user roles to control access to sensitive data.</li><li>Oversee data migration and maintain data integrity. Develop and implement data governance policies and procedures.</li><li>Work with a dynamic team of professionals across Accounting, Sales, Purchasing, Inventory/Logistics, and Production to develop custom processes and reports that meet emerging needs and streamline decision-making.</li><li>Meet regularly with all teams to ensure all new processes and initiatives are being captured efficiently.</li><li>Recommending system changes and enhancements based on changing operational and business needs</li><li>Serve as the primary point of contact for issues related to all applications.</li><li>Stay updated with the latest NetSuite features and supply chain trends to recommend improvements.</li><li>Develop, document, and create formal policies, procedures, and protocols for changes, customization, standards, usage, etc.</li><li>Accommodate and complete any overseeing systems and functionality updates and/or enhancements before deadlines.</li><li>Resolve system issues</li><li>Provide NetSuite training and support to all users and departments as needed.</li><li>Customize forms, reduce duplicate and unnecessary fields to enhance ease of use.</li><li>Reply via Teams and email to team members on urgent NetSuite items during normal business hours and outside of standard working hours.</li><li>Research and provide feedback to the company regarding recommended features and enhancements to improve efficiency and respond to business needs.</li><li>Proactively improve our instance of NetSuite and team usage.</li><li>Perform other related duties as assigned.</li></ul><h3>Requirements and skills</h3><ul><li>A Bachelor’s Degree in Information Technology or equivalent / related IT field experience is required.</li><li>Active NetSuite Certification, as well as SuiteScript certification</li><li>Experience: Minimum 7 years as NetSuite Administrator, 2-4 years relevant experience, with a manufacturing or distribution company. Experience with a mid-sized company ($20M-$500M in revenues) is required.</li><li>Initiative-taker with excellent interpersonal communication and problem-solving skills and comfortable dealing with ambiguity.</li><li>Excellent verbal and written communication skills with ability to communicate technical concepts in an understandable and concise way.</li><li>Ability to work independently and as a team member, in a fast paced, multi-tasking environment with numerous deadlines while successfully communicating with both internal and external customers</li><li>Good business acumen and an interest in building up business understanding to help connect business needs and challenges to the right technical solutions.</li><li>Excellent communication skills with follow up is required</li><li>Project management skills required to manage external development consultants</li><li>Possess strong technical skills and can assist with developing NetSuite workflows and custom scripts (SuiteScript and JavaScript experience).</li><li>Candidate must have a proven track record of contributing to technical support.</li><li>Skilled in data analytics and creating NetSuite's reports and saved searches.</li><li>Act as a main point of contact for NetSuite core and integrations functionality.</li><li>Experience in design, development, and optimization of reports via SQL functions.</li><li>Knowledgeable in Excel Macro, VBA, Advanced Excel, data science and data analytics.</li><li>Experience in NetSuite Administration (installation, configuration, maintenance (manipulation), performance tuning).</li></ul>