Job Description

<h3>Position Summary:</h3><p>The People Manager position supports the HR functions at Contact Government Services. Managerial duties include:</p><ul><li>Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.</li><li>Assists with new hire orientation and employee recognition programs.</li><li>Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.</li><li>Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.</li><li>Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.</li><li>Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.</li><li>Enters, maintains, and/or processes information in the timekeeping system; information may include employees’ hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, address changes, and other information.</li><li>Assist with on-boarding and off-boarding of resources.</li><li>Performs other duties as assigned.</li></ul><h3>Required Skills/Abilities:</h3><ul><li>Excellent verbal and written communication skills.</li><li>Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Excellent time management skills with a proven ability to meet deadlines.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to prioritize tasks and to delegate them when appropriate.</li><li>Ability to act with integrity, professionalism, and confidentiality.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Proficient with Microsoft Office Suite or related software.</li><li>Proficiency with or the ability to quickly learn the organization’s HRIS and timekeeping management systems.</li><li>Performs special projects as needed and provide support to the HR team.</li></ul><h3>Experience</h3><ul><li>2-3+ years of HR experience</li><li>Experience managing resources</li><li>Basic knowledge of IT and general technical fields</li><li>Experience with Adobe Acrobat, Microsoft Office (Outlook, Excel, Word, PowerPoint)</li><li>Experience with administrative assistance</li><li>Experience with timekeeping management, Experience in Unanet is a plus.</li><li>Excellent communication skills including comfort with web portals and email.</li></ul><h3>Some Benefits of the Position Include</h3><ul><li>Health, Dental, and Vision</li><li>Life Insurance</li><li>401k</li><li>Flexible Spending Account (Health, Dependent Care, and Commuter)</li><li>Paid Time Off and Observance of State/Federal Holidays</li></ul>