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Job Description
<div> First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia. <br/> <br/> The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads. <br/> <br/> <strong> Vision: </strong> Build financial services that delight and enable consumers <br/> <br/> <strong> Mission: </strong> Use software and AI and to build financial products that are at least 10x better than status quo for our customers <br/> <br/> <strong> The Role <br/> <br/> </strong> <strong> You Will Be Responsible For <br/> <br/> </strong> <ul> <li> Conduct analysis of current business processes and systems to identify areas for improvement. </li> <li> Work with cross-functional teams to understand business requirements and translate them into functional system specifications. </li> <li> Develop and maintain a deep understanding of our business operations, systems, and processes. </li> <li> Collaborate with IT teams to ensure that system designs align with business requirements. </li> <li> Conduct user acceptance testing to ensure system designs meet business requirements. </li> <li> Develop and maintain detailed documentation of business requirements, system designs, and testing results. </li> <li> Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met. </li> <li> Proactively identify opportunities for process improvement and provide recommendations to the business. </li> <li> Monitor system performance and identify areas for improvement. </li> <li> Examine current and new business procedures. </li> <li> Identify effective solutions for business software system issues. </li> <li> Report common patterns, questions, and other issues to management. </li> <li> Recommend solutions for improving and restructuring company procedures. </li> <li> Assess company performance, information, and plans by conducting regular tests and analysis. </li> <li> Monitor company systems status and report any progress or changes. </li> <li> Research and estimate the costs of upgrades and improvements. </li> <li> Establish specifications for new projects by developing project goals, phases, and budgets. </li> <li> Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. </li> <li> Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. </li> <li> Improves systems by studying current practices; designing modifications. </li> <li> Recommends controls by identifying problems; writing improved procedures. </li> <li> Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. </li> <li> Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. </li> <li> Maintains system protocols by writing and updating procedures. </li> <li> Provides references for users by writing and maintaining user documentation; providing help desk support; training users. </li> <li> Maintains user confidence and protects operations by keeping information confidential. </li> <li> Prepares technical reports by collecting, analyzing, and summarizing information and trends. </li> <li> Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. </li> <li> Contributes to team effort by accomplishing related results as needed. <br/> <br/> </li> </ul> <strong> Ideal Profile <br/> <br/> </strong> <ul> <li> You have a Bachelor's degree in Business, Information Technology or related field. </li> <li> You have 2+ years of experience in business analysis or system analysis. </li> <li> You have experience working with cross-functional teams to translate business requirements into system specifications. </li> <li> You have understanding of software development lifecycle methodologies. </li> <li> Experience in the fintech industry is a plus. </li> <li> You have strong analytical and problem-solving skills. </li> <li> You have ability to communicate effectively with technical and non-technical stakeholders. </li> <li> You have strong attention to detail and ability to work independently. </li> <li> You have technical skills. Undestending of SQL, API, OpenAPI (swagger), BPMN, Microservice architecture is a plus. <br/> <br/> </li> </ul> <strong> What's on Offer? <br/> <br/> </strong> <ul> <li> Join a well known brand within the Financial Services Industry </li> <li> Flexible working options </li> <li> Excellent career development opportunities </li> </ul> </div>
AI Powered Job Insights
Exciting opportunity for a Business System Analyst! BillEase, a leader in the fintech sector in Southeast Asia, is on the lookout for a skilled professional to enhance their operations and drive innovation. This is a fantastic chance for those passionate about finance and technology to make a significant impact. 📍 Location: Guernsey, WY 💼 Position: Business System Analyst ⏰ Type: Full-time 📅 Date Posted: 2024-07-26 Role Summary: - Conduct analysis of current business processes and systems - Collaborate with cross-functional teams to translate business requirements - Employ user acceptance testing to ensure alignment with business needs - Monitor system performance and advocate for improvements What You'll Do: - Develop detailed documentation on business requirements and system designs - Engage stakeholders at all levels for effective communication - Identify and propose process improvements - Conduct assessments and regular analyses on company performance - Support users through documentation and training What's Needed: - Bachelor's degree in Business, IT, or related fields - 2+ years in business or system analysis - Experience translating requirements into functional specifications - Strong analytical and problem-solving skills - Understanding of SQL, APIs, and software development lifecycle is advantageous - Fintech experience is a plus What’s on Offer? - Join a respected brand within the Financial Services industry - Flexible working arrangements - Excellent opportunities for career advancement This role is perfect for individuals eager to contribute to innovative financial solutions and enhance customer experiences!
Top Interview Questions
A: In my previous role, I observed that the order processing workflow had many manual steps that caused delays. I conducted a thorough analysis and found that automating the data entry process significantly reduced errors and processing time. I collaborated with the IT team to implement an automated system, which resulted in a 30% reduction in processing time and improved customer satisfaction.
A: I would schedule one-on-one meetings with each stakeholder to understand their unique perspectives and priorities. Utilizing techniques like stakeholder mapping, I would identify common goals and areas of conflict. Then, I would facilitate a collaborative workshop to converge on a cohesive set of requirements, ensuring that all voices are heard while aligning with the organization’s broader objectives.
A: I utilize Agile methodologies, particularly Scrum, for its iterative nature and focus on collaboration. For example, in a recent project, we started with a backlog of user stories, prioritized them during sprint planning, and held daily stand-ups to adapt to any changes quickly. This flexibility allowed us to deliver value faster while maintaining alignment with business goals.
A: To ensure successful UAT, I first develop clear acceptance criteria derived from business requirements. During testing, I collaborate closely with end-users to guide them through scenarios that reflect real-world use cases. Any issues discovered are documented and prioritized for resolution before final implementation, ensuring that the system fulfills its intended purpose correctly.
A: I believe in tailoring my communication to suit the audience. For technical stakeholders, I focus on technical specifications and logical analysis during meetings. For non-technical stakeholders, I translate complex concepts into simple language, using visuals and examples where necessary. Regular status updates and feedback sessions help keep everyone aligned, ensuring that project goals are met efficiently.
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Salary Benefits
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